1. Accepted Payment Methods

We accept the following forms of payment:

  • PayPal: We offer PayPal as a primary payment method for secure and fast transactions. You can pay with your PayPal account or use PayPal’s guest checkout option to pay with a credit or debit card.
  • Credit/Debit Cards: Through PayPal, we also accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover.

2. Payment Security

Your security is our priority. All payments are processed through PayPal’s secure payment gateway, ensuring that your payment details are encrypted and protected. Kicksguys does not store any credit card information or personal payment details on our servers.

For additional security, we recommend that you use a strong, unique password for your PayPal account and regularly review your account activity.

3. Payment Process

Once you have added items to your cart and proceeded to checkout, you will be redirected to PayPal’s secure payment page. After your payment is completed, you will receive a confirmation email from Kicksguys with details of your purchase and order status.

4. Order Confirmation

Upon successful payment, you will receive:

  • Order Confirmation: An email confirmation will be sent to the email address you provided at checkout. This email will contain your order details, including the items purchased, shipping information, and estimated delivery times.
  • Invoice: A digital invoice will be sent with your order confirmation email. If you need an additional copy, please contact our support team at support@kicksguys.com.

5. Failed or Declined Transactions

If your payment fails or is declined:

  • PayPal Payment Issues: If there is an issue with your PayPal account, such as insufficient funds or a declined credit card, you may need to check your PayPal account or contact PayPal for assistance.
  • Retry Payment: You can return to checkout and attempt the payment again or select a different payment method.

Please contact our support team if you continue to experience issues with your payment.

6. Currency and Conversion Fees

All prices on Kicksguys are listed in USD. If you are using a payment method that does not support USD, PayPal will handle the currency conversion, and additional fees may apply. We recommend checking with PayPal for details on any conversion rates or fees that may be applied to your transaction.

7. Refunds and Cancellations

For information regarding refunds, returns, or order cancellations, please refer to our Return Policy. Refunds will be issued back to the original payment method and may take up to 5–10 business days to process, depending on your bank or card provider.

8. Contact Us

If you have any questions regarding this Payment Policy or need assistance with your payment, please reach out to us at:

Thank you for choosing Kicksguys. We appreciate your trust and are committed to ensuring a safe and secure shopping experience.

This Payment Policy sets clear expectations for customers, outlining supported payment methods and addressing any potential payment issues.