Shipping Policy
| Shipping Option | Delivery Time | Shipping Fee |
|---|---|---|
| Free Shipping | 3-7 Business Days | $10 |
Order Processing Time: 1-2 Business Days
Order Cutoff Time: 2:00 PM GMT-8 (Pacific Standard Time, Los Angeles)
Business Days: Monday to Friday
Shipping Location
United States, Canada, United Kingdom, France, Germany, Italy, and Spain.
Shipping Carriers
We proudly use UPS, DHL, FedEx, TNT, and USPS as our primary carriers. Shipping costs may vary depending on the destination.
Order Tracking
Once your order has been shipped, we will send a tracking number via email or post it to your account. Please wait 24-48 hours for tracking information to update. Delivery dates may be subject to delays due to adverse weather or holidays.
30-Day Return Policy
If for any reason you are not satisfied with your order, we offer a 30-day return policy.
Shipping Delays
During peak times (such as holidays or promotional events), processing and shipping times may be extended. In case of unavoidable delays (e.g., weather or logistics delays), we will notify you and assist in resolving the issue.
Tax Policy
All products are tax-free, and no additional taxes are charged at checkout. If you have any tax-related questions, please contact your local tax authority.
Contact Us
For any inquiries related to our shipping policy, please reach out to us via:
Email: support@kicksguys.com
Phone: +1 (408) 264-0103
Customer Service Hours: Monday to Friday, 9:00 AM - 6:00 PM PST
Address: 1421 Foxworthy Ave #1119, San Jose, CA 95118
We aim to respond to all inquiries within 24 hours on business days.